Transformation Programs Pos Indonesia has to Accelerate Transformation in The Next 5 Years
Business Transformation
"LOOSER to WINNER"
Courier: Platform Based ServicesLogistik: 4th PL Services
Fintech: Financial Inclusion Services
(Billing, Cash-ing, Lending, Remittance, Saving)
Product & Channel Transformation
"PHYSICAL to DIGITAL"
Digital ServicesFocus on Customer Experience
Industry Segmented based Channel
Process Transformation
"MANUAL to AUTOMATION"
Digitalization Internal ProcessLean Operation
Service Excellent
Tech Transformation
"MACHINE to SERVICES"
IAAS (Infrastructure)PAAS (Platform)
SAAS (Software)
HR Transformation
"RESOURCE to CAPITAL"
Digital TalentPay for Performance
Talent Pool Management
Organization Transformation
"COST to COMMERCE"
Agile OrganizationOKR (Objective Key Result) measurement
Experience Based Tour of Duty
Culture Transformation
"BEHAVIOUR to CHARACTER"
Socialization and activation AKHLAKCulture Entropy Measurement
C2C (From Culture to Commerce)