Transformation Programs Pos Indonesia has to Accelerate Transformation in The Next 5 Years

Business Transformation
"LOOSER to WINNER"
Courier: Platform Based ServicesLogistik: 4th PL Services
Fintech: Financial Inclusion Services
(Billing, Cash-ing, Lending, Remittance, Saving)

Product & Channel Transformation
"PHYSICAL to DIGITAL"
Digital ServicesFocus on Customer Experience
Industry Segmented based Channel

Process Transformation
"MANUAL to AUTOMATION"
Digitalization Internal ProcessLean Operation
Service Excellent

Tech Transformation
"MACHINE to SERVICES"
IAAS (Infrastructure)PAAS (Platform)
SAAS (Software)

HR Transformation
"RESOURCE to CAPITAL"
Digital TalentPay for Performance
Talent Pool Management

Organization Transformation
"COST to COMMERCE"
Agile OrganizationOKR (Objective Key Result) measurement
Experience Based Tour of Duty

Culture Transformation
"BEHAVIOUR to CHARACTER"
Socialization and activation AKHLAKCulture Entropy Measurement
C2C (From Culture to Commerce)